We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how TOBUYER.com and its affiliates (collectively "TOBUYER") collect and process your personal information through TOBUYER products, services, stores, website and physical locations, devices and applications that reference this Privacy Notice (together "TOBUYER Services"). By using TOBUYER Services, you are consenting to the practices described in this Privacy Notice
We know the importance of personal information to you. We respect and attach great importance to your privacy protection. In the process of using the APP's products or services, we will use, legal, transparent, and minimum necessary principles, based on the purpose described in this policy, use, handle and store your personal information and what rights you enjoy, and what rights you enjoy, and what rights you enjoy. Please read the following statements carefully, and fully understand and agree, we will start using it. We will protect your personal information in accordance with relevant regulations:
We collect your personal information in order to provide and continually improve our products and services.
Here are the types of personal information we collect:
Information You Give Us: We receive and store any information you provide in relation to TOBUYER Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our TOBUYER Services.
Automatic Information: We automatically collect and store certain types of information about your use of TOBUYER Services, including information about your interaction with products, content, and services available through TOBUYER Services. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses TOBUYER Services and other content served by or on behalf of TOBUYER on other websites. Our physical stores may use cameras, computer vision, sensors, and other technology to gather information about your activity in the store, such as the products and services you interact with. Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.
For your recommended products, efficient customer service and timely news notice, we will record some information you provided before visiting our website and your registration and browsing our website. Including your name, email address, gender, your account settings, IP, fingerprint data, device information, bills and delivery address information, phone numbers, address, credit card information, language preferences, commodity first options.
In TOBUYER.com, we attach great importance to and carefully protect your personal information. We ensure that you protect your privacy when using our service. After receiving your data transmission, we will take appropriate technical and organizational measures to protect your data from being lost, tampered with, unauthorized access, etc. We will constantly adjust our security measures based on technological progress and development. We can protect your data by encrypted the use of concessions (SSL). SSL is an encrypted function of all information (including card information) sent between the buyers and sellers, so in addition, users cannot read the detailed information of the card.
The specific scenario of our personal information includes:
1. When you create an APP account, you can use your mobile phone number and mailbox to register or log in with a third -party account. We will collect the nickname, gender and mobile phone number of your third -party account. Collect this information to help you complete the registration and protect your account security. If you refuse this kind of information, you may not be able to use the relevant functions and services that you need to use after logging in, but you can use the basic business functional services of the APP.
2. When you use the "picture search" function, we need to apply for your camera authority and storage permissions. The purpose is to provide you with the service of picture recognition search. If you refuse to provide it, it will only make you unable to use this function, but it does not affect other basic business functions you use normally.
3. When you use the "Product Details" and "Save Picture" features, we need to apply for the storage authority of your device. The purpose is to ensure the stable operation of the client. If you refuse to provide it, it will only make you unable to use this function, but it does not affect other basic business functions you use normally.
4. When you use the "What’s App Communication" function, we need to apply for the phone permission to obtain your device and read your phone status and identity permissions. The purpose is to ensure the rapid communication of the business. If you refuse to provide it, it will only make you unable to use this function, but it does not affect other basic business functions you use normally.
5. Send notification. We may use your personal information to send important notices, such as notifications on orders and changes in our terms, conditions and policies. Because such information is crucial to communication between you and us, it is not recommended that you refuse to receive such information.
We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:
Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
Provide, troubleshoot, and improve TOBUYER Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the TOBUYER Services.
Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with TOBUYER Services.
Provide voice, image and camera services. When you use our voice, image and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services.
Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.
Communicate with you. We use your personal information to communicate with you in relation to TOBUYER Services via different channels (for example, by phone, email, chat).
Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.
Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, TOBUYER, and others. We may also use scoring methods to assess and manage credit risks.
We voluntarily collect the personal information you provided to us and processed for the following purpose: Create your personal account on the TOBUYER.com. We can contact you when there are any problems in the delivery of items; Communicate the latest market trend with you and let you participate in promotional activities (if you have subscribed to); understand your needs and preferences; develop, enhance, marketing and provide products and services that meet your needs; handle exchanges or product returns; Improve our services and respond to requirements or complaints.
We strive to protect your personal information:
1. We strive to provide support for user information security to prevent information from leakage, loss, improper use, unauthorized access and disclosure. We use multi -directional security protection measures to ensure that user's personal information protection is at a reasonable level of security, including technical protection methods, Management system control and security system guarantee and many other aspects.
2. In order to protect your personal information security, we will strive to take various security measures that meet industry standards to protect your personal information to maximize your personal information being lost, damaged, stolen, leaked, non -authorized access, use, use, and use The risk of disclosure and changes. We will use various security protection measures within a reasonable level to ensure the security of information, including:
(A) Anonymous processing, etc. to ensure that your data is kept privacy during transmission;
(b) Provide a variety of security functions to help you protect your account security;
(C) Examine our practice in collecting, storing and processing information (including physical security measures) to prevent unauthorized personnel from accessing our system;
(D) All employees who must contact personal information because they provide services need to comply with the strict confidentiality obligations specified in the contract, otherwise they can be punished or unblocked;
(E) We establish data classification hierarchical system, data security management specifications, and data security development specifications to manage the storage and use of personal information to ensure that personal information that has nothing to do with the services we provided.
3. Your account has a security protection function, please keep your account information properly. It will ensure that your information is not lost and will not be abused and altered by backup security measures such as backup of other servers and encrypted user account information.
Although the above -mentioned reasonable and effective measures have been taken and the standards required by relevant laws have been adopted, please understand that due to the technical restrictions and various malicious means of malicious means, in the Internet industry, even if you can do your best to strengthen security measures, you can strengthen your security measures, and you can strengthen your security measures. It is also impossible to ensure that the information is 100 % security, and we will try our best to ensure the security of the personal information you provide.
You confirm that you know and understand that the systems and communication networks you use to access our services are likely to have problems due to factors outside of our controllable range. Therefore, in order to prevent safety accidents, we have formulated a proper early warning mechanism and emergency plan in accordance with the provisions of laws and regulations.
If a security incident is confirmed, we will inform you in a timely manner to choose the relevant situation by mail, telephone, push notification, etc., and it is difficult to inform the personal information subject one by one. We will publish announcements in a reasonable and effective way. At the same time, we will also actively report the disposal of personal information security incidents in accordance with the requirements of the regulatory authorities, and closely cooperate with the work of government agencies.
4. We strictly restrict the scope of the personnel who access information, ask them to obey the confidentiality obligations and audit, and those who violate the obligations will be punished in accordance with regulations. We will also review the management system, process and organization to prevent unauthorized personnel from accessing, using or disclosing users' information. We recommend that you pay full attention to the protection of personal information when using products and services, and we will also provide multiple security functions to help you protect your personal information security.
Email for automatic triggers, SMS and applications push notifications. After you register TOBUYER, we may send you confirmation email or SMS verification, and notifications related to the service when necessary. For example: Your order confirm the email; your address is changed to confirm email; your payment confirm email; your order delivery notification; your package logistics method change notification; the list above is closely related to your order. If you insist on deleting your account information, you will not receive the above email anymore. The frequency of these notices is closely related to your interaction on our website. We cannot guarantee a certain number of delivery.
Cookie is a small text file that can be saved into your computer or mobile device, and is stored during future visits and subsequent visits. TOBUYER uses cookies to enhance and simplify your access. We will not use cookies to disclose information to third parties. There are also third -party cookies on our website. We can use these cookies to collect statistical information in analytical tools such as Google Analytics (analysis). Some of these cookies may track your behavior on multiple websites. There are two types of persistence and temporary cookies. Permanent Cookie is stored in your computer or mobile device in a file, and the preservation time must not exceed 24 months. The session cookies will be temporarily stored and disappear when you turn off the browser. Unless you log in, we will use Permanent Cookie to store your transportation country and shopping bags. When you check whether you log in, we will use the session cookie. You can easily delete cookie from a computer or mobile device with your browser. For descriptions of how to deal with and delete cookie, please check it under the "help" of the browser. You can choose to disable cookies or receive new cookies to your computer or mobile device each time. However, please note that if you choose to disable Cookie, you will not be able to use all functions, for example: to speed up the use of navigation tracking website usage conditions and user access permissions to enable selection and purchase products on this site, record your browsing activities and purchases The web beacon is a small graphic with a unique identifier. Its features are similar to cookies, which are used to make us statistical access to some pages on the website and help determine the effectiveness of promotion or advertising activities. Compared with Cookie stored on the user computer hard disk drive, the web beacon is not visible to the webpage.
We use cookies and similar technologies to achieve the following functions or services:
1. Ensure the safety and efficient operation of products and services
We may set up Cookie or anonymous identifier that guarantees security and ensure security, so that we can confirm whether you log in to the service safely, or whether you encounter illegal behaviors such as stolen or fraud. These technologies also help us improve service efficiency, improve login and response speed.
2. Help you get a easier access experience
Using this kind of technology can help you save the steps and processes of personal information and enter search content, such as achieving one -click login process record search history.
3. Log file
Like most websites, we collect specific information and save them in the log file. Such information may include the Internet protocol (IP) address, browser type, Internet service provider (ISP), reference/exit page, operating system, date/time stamp, and/or click stream data.
We will not associate the log data we collected automatically with the other information we collect.
4.Mobile analysis
In some mobile applications, we use mobile analysis software to better understand the functions of our mobile software in your phone. This software may record the following information, such as the frequency of your application, events that occur in the application, cumulative use, performance data, and application collapse. We will not associate information stored in the analysis software with any personal information you submitted in mobile applications.
TOBUYER.com does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use TOBUYER Services only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child's parent or guardian.
If you are under 16, please use your parents to provide or authorize TOBUYER.com who have the responsibility of their children. TOBUYER.com will not collect any data of children under 13 years old with any data, use or transfer to third parties. When we understand the personal data of children under 13 years old, we will immediately delete the data. If our website has registered children under 13 years old, please contact customer service to help delete.
1. If you are a minor under the age of 18, before using and related services, you should read and agree to the privacy policy together under your parents or other guardian monitoring and guidance.
2.In accordance with the provisions of relevant national laws and regulations, the protection of personal information of minors will only collect, use, share, or disclose individuals who are collected, used, shared or disclosed when the laws permit, parents or other guardians are required or protecting minors. information; If we find the personal information of minors without the consent of the parents or other guardians who can be proven in advance, we will try to delete relevant information as soon as possible. At the same time, we have established rules for collection and use of minor information to protect personal information security for children and adolescents.
3. If you are the guardian of minors, when you have any questions about the personal information of the minors you guard, please contact us through the contact information of Article 10 of the privacy policy.
1. We regard anyone under the age of 18 as a minor, and we attach great importance to the protection of minors' information. In e -commerce activities, we preferably you have the corresponding civil behavior capabilities.
If you are a minor, we ask you to ask your parents or guardians to take care of this privacy policy under guidance, and use our services or provide information to us under the consent of your parents or guardians.
2. For the case where parents or guardians agree to use our products or services to collect personal information of minors, we will only obtain the consent of the guardian in the scope of law or in accordance with local laws, or use it to protect the minors. Or disclose personal data about minors.
3. We believe that supervising children's responsibilities for parents or guardians. We do not directly provide services to children, nor do we use children's personal information for marketing purposes. If you are a parent or guardian of the minor, when you have any questions about the personal information of the minor you monitoring, or think that the minor submits personal information to the app, please The public contact information contacts us.
You agree to clearly and fully understand that you only have to recommend products, efficient customer service and timely news notification to you, we have the right to deal with your personal data, including but not limited to any of the following or a series of operations. , Such as collecting, recording, organization, structure, storage, adaptive or modification, retrieval, consultation, use, disclosure, dissemination or other use, arrangement, combination, restriction, delete or destroy , Whether to use automated ways to operate.
We promise:
1. We will not show you advertisements based on the sensitive category (such as race, religion, sexual orientation or health status);
2. We will not share with advertisers to identify information that can be used to identify your personal identity, such as your name or phone number unless you are authorized by your authorization;
3. At any time or under any circumstances, you will not sell your personal information to any third party. We will only use information obtained based on this agreement within the scope of law. We will formulate strict policies to protect your personal information. Unless you get your authorization or other regulations in advance, you will not make your information publicly or provide to third parties.
According to relevant laws and regulations and national standards, in the following circumstances, we may collect and use your relevant personal information without soliciting your authorization consent:
1. Directly related to national interests such as national security and national defense security; directly related to public safety, public health, and public interests directly;
2. Directly related to criminal investigation, prosecution, trial, and execution of judgment;
3. Out of maintaining major legitimate rights and interests such as life, property, and reputation of you or other individuals, it is difficult to get my consent;
4. The collected personal information is made by your own public;
5. Collect personal information from legal public information, such as legal news reports, government information disclosure and other channels;
6. The necessary and stable operation of the product or service provided by the product or service provided, such as discovering and disposing of products or services;
7. It is necessary to carry out legal news reports;
8. When the public interest is necessary to carry out statistics or academic research, and the results of academic research or descriptions, the personal information contained in the results is identified;
9. In order to complete the merger, separation, acquisition or asset transfer;
10.Other circumstances stipulated in laws and regulations.
Please understand that the functions and services we provide to you are constantly updated and developed. If a function or service is not in the aforementioned and collected your information, we will use page prompts, interactive processes, website announcements, etc. Explain the content, scope and purpose of information collection to you to obtain your consent.
In order to provide you with better services, we apply for the necessary permissions according to your behavior:
1. Storage permissions (read and write storage): In order to store the necessary application configuration files and the content you choose to download and update, or read the content you need to upload, you need to call your storage permissions.
2. Camera permissions: When you use the code scanning function or search function, we need to call your storage permissions. The permissions that have been opened, you can turn off or turn on the mobile phone settings at any time. But this will affect the function or service of the corresponding necessary permissions.
TOBUYER.com is committed to providing you with continuous, high-quality products and services. However, if you want to delete all the data and information on our website, we respect your choices and will cooperate with each other. Please contact TOBUYER customer service, they will reply to you within 48 hours. All your information will be completely deleted from the TOBUYER server. Soon after, you can submit a request to delete the account through our web page. Currently under development. Before that, you can contact customer service to help delete.
We will not transfer your personal information to any third party, unless the following circumstances
a. Get your consent of your end user.
b. When involving mergers, acquisitions, or bankruptcy liquidation, if personal information is transferred, we will require new companies and organizations that are required to hold your end user personal information to continue to be subject to this privacy policy. Organize the consent of authorization to your end users.
We will only publicly disclose your personal information in the following circumstances:
a. Get you or your end user clearly agree.
b. Based on legal disclosure: In the case of compulsory requirements of legal, legal procedures, litigation or government authorities, we may publicly disclose personal information about you or your end users.
c. In emergency situations, it is reasonable to protect the important legitimate rights and interests of us, our customers, end users, or other people.
In order to ensure the security of you and your end users, we will protect your information in accordance with industry traffic standards and strive to adopt reasonable physical, electronic and management security measures, and do our best to make the information of your and your final user's information. It will not be leaked, damaged or lost. When you exchange data between your browser and the server, the SSL protocol is encrypted and protected; we provide the HTTPS protocol security browsing method for the website; we will use encrypted technology to improve the security of personal information; we will use a trusted protection mechanism to prevent individuals from individual Information is maliciously attacked; we will deploy the access control mechanism to make every effort to ensure that only authorized personnel can access personal information; and we will organize security and privacy protection training courses to strengthen employees' awareness of the importance of personal information.
We have the industry's advanced data as the core, the data security management system carried out around the data life cycle, and the establishment of a compliance system in accordance with relevant laws and regulations, various standards, etc., and Multi -dimensional improvement of the security of the entire system is equally.
The information we collect is preserved in a safe operating environment that is not open to the public. In order to avoid unauthorized access to your information, we save it on a server that is protected by firewall and may be encrypted. However, there is no system that is absolutely safe. Please understand that there is no "perfect security measure" on the information network. Even if we have made a lot of efforts, we may not be able to prevent illegal access to your personal information of you and your final user. In addition, because we cannot judge whether the statement of others is true, we may be blinded by unreliable, misleading or illegal information.
If there is a personal information security incident, we will inform you or your end user in accordance with the requirements of the laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have adopted or we will take Suggestions that can prevent and reduce risks, remedy measures to you and your end users, etc. In the event related to the incident, we will inform you and your end users in the form of mail, letter, telephone, push notification, etc. When it is difficult to inform the subject of personal information one by one, we will publish an announcement in a reasonable and effective way. At the same time, we will also report to the disposal of personal information security incidents in accordance with the requirements of the regulatory authorities.
We will take reasonable and feasible measures to avoid collecting unrelated personal information. We will only retain the personal information of you and your end users within the time limit required by the cost of reaching the cost of the cost, unless the law has compulsory depository requirements. And we judge the standards of the aforementioned period include:
1. Complete your related service purposes, maintain the corresponding service and business records, and cope with your possible business needs;
2. Make sure we provide you with service safety and quality;
3. Do you agree to a longer retention period;
4. Whether there are other special agreements in the reserved period.
After your personal information exceeds the retention, we will delete your personal information according to the requirements of the applicable law, or make it anonymous processing.
You can access and manage your information through the following ways.
1. Query, correction and supplement your information.
We will strive to make you review, correct or supplement your information here. If you need to review, correct or supplement, please visit our website and log in to your account for operation. If the exercise of a certain right cannot be operated on the account page, you can contact us through the contact information in this policy, and we assist you in the corresponding operation.
2. Account logout and delete your personal information.
If you don't want to continue using our products, you can use the work order system (the specific path is to log in to your account, click customer service order, select legal issues and other rights consultation types for work will be feedback) For applications, we usually respond to your application needs within 15 working days, but for your account security, we will distinguish your identity, verify and process your request, and we will need you to submit full and effective identity information. After the account is canceled, we will no longer provide you with services. If you want us to delete your personal information, you can also submit an application for deleting your personal information to us.
3. Get personal information copy.
You have the right to obtain a copy of your personal basic information by sending a request to us. Under the premise of technical feasibility, such as data interface matching, we can also transmit your personal information copy directly to your designated third party according to your requirements. If your end user needs to obtain a copy of his personal information, you can initiate a request to us. When we complete the identity verification of the end user, we will return its personal information copy.
Information You Give Us When You Use TOBUYER Services
You provide information to us when you:
1. search or shop for products or services in our stores;
2. add or remove an item from your cart, or place an order through or use TOBUYER Services;
3. download, stream, view, or use content on a device or through a service or application on a device;
4. provide information in Your Account (and you might have more than one if you have used more than one email address or mobile number when shopping with us) or Your Profile;
5. upload your contacts;
6. configure your settings on, provide data access permissions for, or interact with an TOBUYER device or service;
7. offer your products or services on or through TOBUYER Services;
8. communicate with us by phone, email, or otherwise;
9. complete a questionnaire, a support ticket, or a contest entry form;
10. upload or stream images, videos or other files to Prime Photos, TOBUYER Drive, or other TOBUYER Services;
11. use our services such as Prime Video;
12. compile Playlists, Watch lists, Wish Lists, or other gift registries;
13. participate in Discussion Boards or other community features;
14. provide and rate Reviews;
15. specify a Special Occasion Reminder; or
16. employ Product Availability Alerts, such as Available to Order Notifications.
As a result of those actions, you might supply us with such information as:
1. identifying information such as your name, address, and phone numbers;
2. payment information;
3. your age;
4. your location information;
5. your IP address;
6. people, addresses and phone numbers listed in your Addresses;
7. email addresses of your friends and other people;
8. content of reviews and emails to us;
9. personal description and photograph in Your Profile;
10. images and videos collected or stored in connection with TOBUYER Services;
11. information and documents regarding identity, including Social Security and driver's license numbers;
12. corporate and financial information;
13. credit history information; and
14. device log files and configurations, including Wi-Fi credentials, if you choose to automatically synchronize them with your other TOBUYER devices.
Examples of the information we collect and analyze include:
1. the internet protocol (IP) address used to connect your computer to the internet;
2. login, email address, and password;
3. the location of your device or computer;
4. content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads, and network details for streaming and download quality, including information about your internet service provider;
5. device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures;
6. TOBUYER Services metrics (for example, the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application, information about uploaded images and files such as the file name, dates, times and location of your images);
7. version and time zone settings;
8. the full Uniform Resource Locator (URL) clickstream to, through, and from our websites, including date and time; products and content you viewed or searched for; page response times, download errors, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs);
9. phone numbers used to call our customer service number; and
10. images or videos when you shop in our stores, or stores using TOBUYER Services.
11. We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.
Examples of information we receive from other sources include:
1. updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;
2. account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services;
3. information about your interactions with products and services offered by our subsidiaries;
4. search results and links, including paid listings (such as Sponsored Links);
5. credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
Examples of information you can access through TOBUYER Services include:
1. status of recent orders (including subscriptions);
2. your complete order history;
3. personally identifiable information (including name, email, password, and address book);
4. payment settings (including payment card information, promotional certificate and gift card balances, and 1-Click settings);
5. email notification settings (including Product Availability Alerts, Delivers, Special Occasion Reminders and newsletters);
6. recommendations and the products you recently viewed that are the basis for recommendations (including Recommended for You and Improve Your Recommendations);
7. shopping lists and gift registries;
8. your content, devices, services, and related settings, and communications and personalized advertising preferences;
9. content that you recently viewed;
10. voice recordings associated with your account;
11. Your Profile (including Reminders and personal profile).
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